Shipping & other FAQ

Yes, we ship from Tokyo to all over the world via Japan Post & EMS. Shipping costs will be added at checkout.

*Free Shipping deliveries in USA

Due to COVID-19 situation, those parcels do not have a tracking number, so please check with your local post office. Your local postal service might had attempted delivery, but failed to leave a notification in your mail box.

*International ePacket delivery in Canada.

ePacket is not trackable from Japan to Canada. Please check with your local post office. Your local postal service might had attempted delivery, but failed to leave a notification in your mail box. Delivery times are normally 10-14 business days.

Shipments from Japan will continue to be delayed due to the current situation of COVID-19.

Thank you for your understanding.

**Due to covid19, some regions are experiencing shipping delays. The tracking numbers will reflect where your package is.** Normally, orders will take 2-3 business days to process. Overseas deliveries can take anywhere from 7-14 days - but it may take longer in some countries due to Covid19. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout. You can choose from ePacket, Surface Mail, Small Packet ( Registered SAL), ePacket, SAL & EMS Express. The fastest option is EMS Express, and it costs the most. The other options are cheaper but will arrive slower.

Shipping

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